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General


1.why choose UCARD?

We are one of the earliest professional card suppliers which has over 10 years card producing experience. Meanwhile, we has very professional technology team and management team that keeps on card production research and improving production technology. So we can provide the excellent satisfying high quality cards no matter how strict your request is.


2.Why UCARD price is so competitive?

UCARD is a direct manufacturer lies in China. Chinese cheap production cost and perfect industry chain allow us to produce high quality products with lower cost. Also we have international logistics partners that can provide cheap delivery service.
We always apply ourselves to every key link to reduce the cost, and we hope that we can save every cent cost for you with our hard effort when you get the satisfying cards.


3.How to trace my order?

UCARD has professional foreign trade people, you can communicate with them anytime and they would be glad to answer all of your questions. More, we have a perfect online order management system, you can login with your own account and have a look at the order status and express your suggestion. After the production is over, even you can see the product images online. When delivering, you can view the specific delivery status via the number we provide.


Production


1.How is production process controlled?

We strictly follow the ISO9001 standard to control the whole production process, combine our over 10 years production experience to improve further on some details and try to make every process to be preciseness and perfect.

2.How to guarantee the quality?

Our quality assurance department takes charge of the whole process quality tracing, Incoming quality control, Input process quality control, and final quality control, we won't give up one process to make sure our products are suitable to ISO related standard. Click here to download our product checking book, you can see very detailed QC standard. when you get your products, you can reflect your product quality. The quality assurance department will keep on your reflection and all your request and feedback will be taken seriously.


3.How to control production period?

Generally, we can finish 100 million common cards within 10 business days, if you want urgent service, please contact us in advance and we can adjust your order temporarily to meet your requirements.


Product


1.Some products from China let us disappointed, will your cards has the same quality as that can be found in the West?

In fact, Chinese manufacturing industry has fierce competition as prosperous munufacturing. Many factories provide customer unqualified product using some tinpot material or nonstandard production workflow. But for a long time, we keep on a reasonable price level to provide high quality product. We have more than 90% cards export to Europe and America, Interiorly,we just provide cards for some high-end customers such as China Mobile, China Telecom and 2008 Olympic Games and so on. So, don't worry, as what you expected, we can guarantee that no different from what you can found in the West.


Logistics


1.Where is the goods sent?

All the goods is sent form Shenzhen China which is the economic development area in south of China and just one hour range of driving to Hong Kong.


2.What delivery method is taken?

It's decided to your request. Generally, sublots goods will be delivered door to door by express. We keep a long time run with DHL,FedEx,TNT,UPS and you can assign anyone. If you are not sure, we can help you choose the cheapest one. Also you can count the express cost at Service->logistics via our website. If it's large amount goods, it's better to choose air delivery or cheaper ocean delivery.

3.How long will the delivery take?

Generally, express or air delivery will take about 4-5 days; ocean delivery time is according to your destination port and customs clearance time.

4.How to trace our goods delivery status?

When the goods is sent, we will tell you the delivery company and delivery number, and then you can inquire it according to the number on the delivery company's website.


Payment Term


1.How to pay?

For plastic cards: 30% deposit, 70% T/T before shipment.
For smart cards: 50% deposit, 50% T/T before shipment.
We support EXW,FOB and CIF freight terms. If you have any other request, please contact us.

 
 
 
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